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Reliable Plumbing & Heating
You Can Count On
Traditional British engineering with smart, hassle-free online booking. Serving Andover and Hampshire with honest pricing and dependable service — every time.
Smart Booking
Stop Waiting.
Start Booking.
We respect your time. Our system lets you secure a qualified engineer without the back-and-forth phone calls. Pick a slot that suits you and we handle the rest.
Live Calendar Sync
Select a slot and our system assigns the nearest available engineer automatically.
Automated Reminders
You receive a confirmation text straight away and a reminder the evening before. No surprises.
Free Cancellation
Plans change. Cancel or reschedule up to two hours before your appointment at no charge.
Emma — Virtual Assistant
Available around the clock for emergency slots, rough estimates, and any questions.
Choose your arrival window:
Free cancellation up to two hours before your appointment.
Honest Work.
Dependable Service.
At Rai & Sons, we believe great engineering starts with treating people right. Our Gas Safe registered engineers arrive on time, explain everything clearly, and leave your home as tidy as they found it.
Whether it is a routine boiler service or an emergency midnight call-out, you get the same honest pricing and reliable workmanship every single time.
- Fully vetted and Gas Safe registered engineers
- Advanced diagnostics and power-flushing services
- Respectful of your home, your time, and your budget
- Digital CP12 certificates issued on-site, same day
Our Core Services
Certified, compliant, and rapidly deployed for homes and commercial properties across Hampshire.
Boiler Installations
Energy-efficient upgrades with up to 10-year manufacturer warranties. Full system balancing and commissioning included as standard.
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Emergency Repairs
Rapid response for burst pipes, aggressive leaks, and drainage blockages. We carry a wide range of spare parts to ensure first-time fixes wherever possible.
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Central Heating
Radiator installations, valve replacements, and power-flushing to eliminate cold spots and restore your system to full efficiency.
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Landlord CP12s
Legally compliant Gas Safety Certificates issued digitally on-site and emailed straight away. Automated annual reminders keep landlords and agents fully compliant.
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Hover to pause · Real client work shown once photographs are provided
What Our Customers Say
Absolutely brilliant. Booked online, the engineer arrived exactly on time and sorted our boiler pressure issue within the hour. Honest pricing — no hidden charges whatsoever. Will not use anyone else.
James Mitchell
Homeowner, Andover
Verified ReviewManaging multiple rental properties means I need complete reliability. Rai & Sons handle all our CP12 certificates automatically. The digital reporting is a genuine game-changer for any landlord.
Sarah Jenkins
Lettings Agent, Hampshire
Verified ReviewCalled about a burst pipe at 11pm on a Sunday. The team arrived within the hour, fixed it properly, and left not a trace of mess behind. Could not have asked for better service in an emergency situation.
Tom Clarke
Homeowner, Basingstoke
Verified ReviewFrequently Asked Questions
Straightforward answers about our pricing, booking process, and the work we carry out.
During standard working hours we do not charge a call-out fee. We provide a clear, upfront quote before any work begins so you always know exactly what to expect. Out-of-hours emergency rates do apply and are always communicated clearly before we attend.
Yes. Every engineer we send out is Gas Safe registered and carries comprehensive public liability insurance up to £5,000,000. You can verify any engineer's credentials on the official Gas Safe register before they arrive at your property.
Absolutely. Unlike many firms that offer a vague morning or afternoon window, our online booking system lets you select a dedicated 90-minute arrival slot that suits your schedule. You will also receive a text message when the engineer is on their way.
Yes. We issue digital CP12 Gas Safety Certificates on-site and email copies instantly to both the landlord and the managing agent. We also send automated annual renewal reminders so you are never left scrambling at the last minute to stay compliant.
We cover Andover and the wider Hampshire area including Basingstoke, Winchester, Salisbury, and the surrounding villages. If you are unsure whether we serve your location, please get in touch and we will do our best to help.
No problem at all. You can cancel or reschedule your appointment free of charge up to two hours before the agreed arrival time. Simply reply to your confirmation text or give us a call and we will sort it out straight away.
Still have a question?
Our team is happy to help. Book a free 30-minute chat and we will answer anything you need to know before committing to a visit.
Ask Us AnythingBook or Enquire
Ready to book or need an emergency call-out? Reach our team instantly — we will get back to you promptly.
Send an Enquiry
We aim to respond within two hours during standard working hours.